Preventing problems
The following are a few simple steps you can take to improve copy and scan quality.
●
Use the flatbed scanner, rather than the automatic document feeder (ADF) input tray, to scan.
●
Use high-quality originals.
●
Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear
images. See
Loading media into the input trays
for instructions.
●
Adjust the software settings according to how you plan to use the scanned page. See
Scanner
resolution and color
for more information.
●
If your all-in-one frequently feeds more than one page at a time, the separation pad might need
to be replaced. Contact HP Customer Care. See
HP Customer Care
or the flyer that came in the
all-in-one box.
●
Use or make a carrier sheet to protect your originals.