HP LaserJet 3055 All in One Printer - Critical error message-tables

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Critical error message-tables

Table 13-2

Critical error messages

Control panel message

Description

Recommended action

49 Error

The all-in-one has experienced an internal
embedded software error.

Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the all-in-one
to initialize.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

50.x Fuser Error

The all-in-one has experienced an internal
hardware error.

1.

Turn off the power by using the power
switch, and then wait at least 30
seconds.

2.

If a surge protector is being used,
remove it. Plug the all-in-one directly
into the wall socket.

3.

Turn on the power and wait for the all-
in-one to initialize.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

51 Laser Error

The all-in-one has experienced an internal
hardware error.

Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the all-in-one
to initialize.

If a surge protector is being used, remove
it. Plug the all-in-one directly into the wall
socket. Use the power switch to turn the all-
in-one on.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

52 Scanner Error

The all-in-one has experienced an internal
hardware error.

Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the all-in-one
to initialize.

If a surge protector is being used, remove
it. Plug the all-in-one directly into the wall
socket. Use the power switch to turn the all-
in-one on.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

330

Chapter 13 Troubleshooting

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Control panel message

Description

Recommended action

55.1 Error

The all-in-one has experienced an internal
hardware error.

Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the all-in-one
to initialize.

If a surge protector is being used, remove
it. Plug the all-in-one directly into the wall
socket. Use the power switch to turn the all-
in-one on.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

57 Fan Error

The all-in-one has experienced a problem
with its internal fan.

Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the all-in-one
to initialize.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

79 Error Turn off then on

The all-in-one has experienced an internal
firmware error.

Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the all-in-one
to initialize.

If you have recently installed a memory
DIMM in the HP LaserJet 3390/3392 all-in-
one, turn off the all-in-one, remove the
memory DIMM, reinstall the DIMM to verify
that it is seated properly, and then turn on
the all-in-one.

If a surge protector is being used, remove
it. Plug the all-in-one directly into the wall
socket. Use the power switch to turn the all-
in-one on.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

Table 13-2

Critical error messages (continued)

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Control-panel messages

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