Tips to avoid jams
●
Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of
print media that you are using.
●
Verify that the media guides are properly adjusted.
●
Check that the input tray is securely in place.
●
Do not add print media into the input tray while the all-in-one is printing.
●
Use only HP-recommended media types and sizes. See
Media specifications
for more
information about print media types.
●
Do not let print media stack up in the output bin. The print media type and the amount of toner
used affect the output bin capacity.
●
Check the power connection. Make sure that the power cord is firmly connected to both the all-
in-one and the power supply box. Plug the power cord into a grounded power outlet.
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Chapter 13 Troubleshooting
ENWW