Paper
For best results, use conventional 80-g/m
2
or 20 lb paper. Make sure that the paper is of good quality
and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
If you are unsure about what type of paper you are loading (such as bond or recycled), check the
label on the package of paper.
Some paper causes print quality problems, jamming, or damage to the all-in-one.
Table 3-1
Paper usage
Symptom
Problem with paper
Solution
Poor print quality or toner adhesion
Problems with feeding
Too moist, too rough, too smooth, or
embossed
Try another kind of paper that has a
smoothness rating of 100-250 Sheffield
and has 4-6 % moisture content.
Check the all-in-one and make sure
that the appropriate media type has
been selected.
Dropouts, jamming, or curl
Stored improperly
Store paper flat in its moistureproof
wrapping.
Increased gray background shading
Might be too heavy
Use lighter paper.
Excessive curl
Problems with feeding
Too moist, wrong grain direction, or
short-grain construction
Use long-grain paper.
Use the straight-through output path
(HP LaserJet 3390/3392 all-in-one only).
Check the all-in-one and make sure
that the appropriate media type has
been selected.
Jamming or damage to all-in-one
Cutouts or perforations
Do not use paper with cutouts or
perforations.
Problems with feeding
Ragged edges
Use good quality paper.
NOTE
The all-in-one uses heat and pressure to fuse toner to the paper. Make sure that any
colored paper or preprinted forms use inks that are compatible with the fuser temperature of
200°C (392°) for 0.1 second.
Do not use letterhead that is printed with low-temperature inks, such as those used in some
types of thermography.
Do not use raised letterhead.
Do not use transparencies that are designed for inkjet printers or other low-temperature
printers. Use only transparencies that are specified for use with HP LaserJet printers.
28
Chapter 3 Media specifications
ENWW